There are two ways we package your order, whether it is for cards or gifts.

1 - The order is sent to you either at the invoice address or a different address.

2 - The order is sent straight to the recipient.

If the order is sent to you, then, where the Cards are concerned, they are packaged as follows:

Cards being sent to you (either your address or a different one):-

We get the card and its envelope and put them both in a plastic wrapper. This is then sealed and put in a hard backed envelope (for protection), along with a letter with your receipt attached. You will then write in it if required and send as you would a normal card.

Cards being sent to the recipient (or, a different name than you, and a different address.) :-

WE NEED TO WRITE 'WHO FROM' 'Love from Mary and Bill' etc. We have to email quite a few people who choose a different address and person, but forget to tell us who the card is from! You can do this in the 'Comments box' on the page.

We place the card in its envelope and seal it down and then label the front with the alternate address you have specified, and then send it, just as you would. Sometimes, at our discretion, we will send the completed envelope in a board backed envelope for extra protection.

Gifts being sent to you (either your address or a different one):-

We send you the gift with the receipt in the envelope or box - EXCEPT for the shields, where they will be sent to you from the heraldic artists and we send the invoice to you in a separate envelope

Gifts being sent to the recipient (or, a different name than you, and a different address.) :-

Basically the same, except we do not send the receipt or our little sales letter :-).

Kindest Regards

Sue

Handmade cards home